Why does this happen?

If a location is showing in the wrong place on the map, the most common causes are:

• address is incomplete or unclear
• address is formatted in a way the geocoder does not understand well
• coordinates are missing or incorrect

Step 1: Check the address details

Start by checking the location address carefully.

Step by step:

1. Open Locations.
2. Edit the location that is in the wrong place.
3. Review the address fields.
4. Check for spelling mistakes, missing details, or incorrect suburb/city/postcode.
5. Save the location and test again.

Things to look for:

• wrong city
• missing postcode
• street number in wrong field
• business name included inside address
• incomplete country or region

Step 2: Try formatting the address differently