Common signs your API key is not working

You may have an API key issue if:

• map preview does not load
• map fails on storefront
• provider shows invalid key warning
• geocoding or map tiles do not appear
• you recently changed provider or key

First things to check

Step by step:

1. Open Settings.
2. Click Map provider & style.
3. Confirm which provider you are using.
4. If using Mapbox or Google Maps, confirm an API key is entered.
5. Check for typing mistakes, extra spaces, or incomplete copy/paste.
6. If your API key is restricted to certain domains, ensure that your website URL, Shopify admin URL (e.g. shopname.myshopify.com), and our app host “stockists-app-five.vercel.app” is included in your list of allowed domains.
7. Save settings again after updating the key.

If you use Mapbox

Make sure:

• you created a public token
• token was copied correctly